New Docusearch User

This page is for those visitors who are new to Docusearch. Here we explain how to best navigate the Docusearch.com Web site, select the appropriate investigative search, place an order, payment options and how to view completed search results.

Investigative Searches
You will find a list of investigative searches, by category, on the left side and top navigation bar of every page of this Web site. If you know the category of search you would like to explore, you may click there directly.

Search Descriptions
It is extremely important that you read and understand the search description before placing an order. On each description page, you will find everything you’ll need to know pertaining to the desired search, including price, geographic availability, approximate return times, special restrictions, in-depth search and ordering strategies, guarantee policy (if any) and a sample search result.

Placing An Order
Once you have reviewed the complete search description you are ready to place an order. Clicking the shopping cart “order now” link will place the search in your shopping cart. You may either continue shopping, cancel your entire order or complete your order. Please read and follow the order instructions carefully. You will be prompted to enter information specific to your search request, crucial to the success of your order. You will also be asked information about you, the client. As responsible private investigators, it is imperative that we know who our clients are, and can contact you regarding your order. All client information stays with us and will never be revealed to a third party.

Order Payment
We accept all major credit cards including Visa, Mastercard, American Express and Discover. 

Order Completion
Once you have submitted your order, a confirmation will be automatically sent to the email address you have supplied. This conformation will include a copy of your order and other important data, such as order number, user-name and password. Be sure this information is saved in a secure place as it will be needed to view your search results. Expect to be contacted at the telephone number you have provided. Direct person-to-person communication is one of the benefits of using our service, and what separates us from the rest.

Search Results
Once your search has been completed, you will be sent another email message explaining how to view the results on our secure Web site. You may save, print or delete your results, as desired.